Get in touch
Contact
About an order
Email support@drjstreams.com with your order reference. It looks like LAB-7Q4M2X and it is on your receipt. Having it in the first message saves a round trip.
About a codex build
Start with the request form. If you already have a quote open, reply in the thread it came in so the whole conversation stays in one place.
Everything else
Email support@drjstreams.com and it reaches us. Inner Circle patrons have a faster route in the Discord, where the whole team is. You open it by connecting your Patreon account, so there is no invite to ask for.
A warning worth repeating. Staff never send you a first message about a payment, a purchase, or a prize. If an account claiming to be Dr J or Famulus opens a conversation with you about money, it is not us. Report it rather than replying.